Privacy Policy
This Privacy Policy describes how Product Pin collects, uses, and protects merchant information when the app is installed and used with a Shopify store.
Information we collect
When merchants use Product Pin, we may collect and process the following information:
- Shop information such as shop domain and store identifiers.
- Collection, product, variant, and SKU data required to generate pinned collection links.
- App configuration data created by the merchant, including pin link names and selected products.
- Basic technical and operational logs needed to maintain the app and troubleshoot issues.
How we use information
We use this information only to provide and support Product Pin, including to:
- Create and manage pin links requested by the merchant.
- Generate collection URLs and helper collections used by the app.
- Maintain app performance, reliability, and security.
- Respond to support requests and resolve technical issues.
How information is shared
We do not sell merchant data. We may share information only with service providers or infrastructure partners that help us operate the app, and only to the extent necessary to provide the service.
Data retention
We retain app-related merchant data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. If the app is uninstalled, related data may be deleted or anonymized in accordance with our retention practices and Shopify platform requirements.
Data security
We use reasonable administrative, technical, and organizational safeguards to protect merchant data against unauthorized access, disclosure, or misuse.
Merchant rights and requests
Merchants who have questions about their data or want to request deletion or access can contact us using the details below.
Contact
If you have any questions about this Privacy Policy or Product Pin data practices, contact us at [email protected].